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Call Anytime: (252) 247-3107 or (800) 682-2217

View and pay your bill online, anytime, with PowerPay 24.

Planning a landscaping project? Call 811 before you dig to have underground utilities located.

PowerPay 24 will be down Monday, Jan. 16, from 8-11 p.m. for maintenance.

Our offices are open Monday-Friday, 8 to 5 p.m., except holidays. We are always available by phone.

Disconnect Service

If you are moving and need to disconnect service, fill out this form.

24-Hour Customer Service Line
1-800-682-2217 or 252-247-3107

First Name, Middle Initial, Last Name
Where service is to be disconnected
Primary phone where you can be reached.
No weekends.
Provide your new address.
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