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Call Anytime: (252) 247-3107 or (800) 682-2217

Tap. Pay. Go! Pay your bill with our PowerPay 24 mobile app.

Planning a landscaping project? Call 811 before you dig to have underground utilities located.

PowerPay24 will be down for maintenance from 9 p.m. Friday, July 13m through 9 a.m. Saturday, July 14.

Disconnect Service

If you are moving and need to disconnect service, fill out this form.

NOTE: A customer service representative will contact you to verify this request.  If you have not been contacted within 24 hours call us at 252.247.3107 or 1.800.682.2217 to be sure your request has been received.

First Name, Middle Initial, Last Name
Where service is to be disconnected
Primary phone where you can be reached.
No weekends.
Provide your new address.
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