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Call Anytime: (252) 247-3107 or (800) 682-2217

View and pay your bill online, anytime, with PowerPay 24.

Planning a landscaping project? Call 811 before you dig to have underground utilities located.

PowerPay 24 will be down Monday, Jan. 16, from 8-11 p.m. for maintenance.

Our offices are open Monday-Friday, 8 to 5 p.m., except holidays. We are always available by phone.

PKS Water Leak Adjustment Form

To review your account for an adjustment, please explain the details of the leak(s). A signed statement or receipt from a NC licensed plumber that the leak has been repaired is required. In absence of a statement from the plumber, you can contact CCEC (252.247.3107) to have a town employee dispatched to inspect the leak repair work.

CCEC will calculate the overage and refund 50 percent of the excess above the account’s average water bill. Adjustments can only be completed after verification that the leak has been repaired.

NOTE: The customer shall be allowed only one adjustment in a one-year period for the same type of leak.

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